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Hot Coffee (2011) documentary poster

Documentary Style

Topical

Hot Coffee

Why Watch

The most misunderstood lawsuit in America. Susan Saladoff exposes the corporate propaganda behind tort reform—technical, substantive viewing on how the legal system actually works.

Year

2011

Type

film

Runtime

88 min

Language

English

Director

Susan Saladoff

Genres

Investigative JournalismBusinessSocial Issues

Summary

Most people know the McDonald's hot coffee case as the textbook example of frivolous lawsuits. Almost no one knows what actually happened.

Stella Liebeck was 79 when McDonald's coffee served at 180 degrees caused third-degree burns. She asked for $20,000 to cover medical bills. McDonald's refused, despite 700 prior burn complaints. Former lawyer Susan Saladoff uses this infamous case to investigate the corporate campaign that turned it into a national joke. Through four cases, she reveals the machinery of tort reform: arbitration clauses blocking a rape victim from court, damage caps protecting doctors, corporate millions buying judicial elections.

What emerges is how everyday contracts strip away constitutional rights most Americans don't realize they're signing away.